People Services Administrator - FTC

DB Cargo is currently looking for a People Services Administrator to join our People Services team at our Doncaster Lakeside Headquarters. This is a 6 month fixed-term contract.

In this role, you’ll support the delivery of day-to-day transactional HR services for all DB Cargo UK employees. This includes processing job changes, administering pensions and training activities, and preparing contracts and new starter documentation.

The role offers hybrid working, with three days per week in the office.

• Maintain accurate colleague data within our HR Information System (Workday), responding to queries from employees and the wider business.
• Prepare and issue recruitment and contractual documentation, ensuring accuracy, compliance, and clear guidance for managers.
• Manage a varied and busy workload, escalating complex queries to the appropriate People Partner, Advisor or line manager.
• Take ownership of queries from start to finish, keeping stakeholders informed throughout.
• Follow internal and external procedures, using sound judgment to escalate when required.
• Challenge non-standard transactional requests, taking corrective action or escalating to the relevant colleague where appropriate.
• Work within People Services KPIs and support continuous improvement across processes and service delivery.
• Accurately process HR documentation, ensuring all required approvals are secured before changes are made.
• Carry out internal checks and audits to ensure compliance with controls, including the four-eye principle.
• Support the review and development of People Services processes to deliver a customer-focused, high-quality service.
• Maintain strict confidentiality and ensure full compliance with GDPR.
• Provide wider transactional HR support across the business as directed by the People Services Manager.

• Proven administrative experience, ideally within HR.
• Confident user of Microsoft Office, particularly Word and Excel.
• Experience with HRIS or other business systems is an advantage.
• Ability to manage competing priorities and work to tight deadlines.
• Strong attention to detail with accurate data entry skills.
• Confident communicator with a range of internal and external stakeholders.
• Good understanding of UK employment law and GDPR.
• Demonstrates discretion and consistently maintains confidentiality.

Here at DB Cargo we offer range of benefits as part of your employment. These will include:

• The salary for this role is £26,011 per annum based on 35 hours per week.
• The role offers hybrid working with 3 days a week in the office.
• 25 days annual leave plus bank holidays
• Free on-site parking
• EV charging at selected sites
• Manager led recognition programme for employees who live our values
• Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content
• We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme