HR Coordinator

Volker Rail is a leading multidisciplinary railway infrastructure contractor which comprises of two businesses:
Major Projects and Specialist Businesses.

Major Projects is an expert in collaborative working, leading on large, multidisciplinary joint venture and alliance projects.

Specialist Businesses is made up of expert divisions in signalling, track, power, electrification, and piling, and has an in-house plant division and bespoke design teams.

Our Head office is based in J3 Business Park, Doncaster and provides support to the businesses in the following areas:
Finance and Payroll, Human Resources, HSQES, Work Winning, Procurement and Fleet.

We are proud of our reputation as a high-performing business, working in harmony and partnership with our stakeholders, ensuring we help our clients deliver a rail network for the future.

We are looking for an experienced and proactive HR Coordinator to oversee the day-to-day delivery of HR administration across the full employee lifecycle. This is a key role within the HR team, ensuring a high-quality, efficient and consistent HR service while coordinating and supporting three HR Assistants.

You will act as the first point of escalation for more complex HR administration queries, maintain accurate HR data, ensure compliance with policies and procedures, and provide timely information and reports to support HR Business Partners and the wider business.

This role is ideal for someone who enjoys leading people, improving processes, and working in a fast-moving, customer-focused environment.

• Coordinate, oversee and prioritise the daily workload of three HR Assistants, ensuring deadlines and service levels are consistently met.
• Provide day-to-day guidance, coaching and support to promote accurate, consistent and compliant HR administration.
• Act as the first escalation point for HR Assistants on queries, issues and process clarification.
• Identify bottlenecks and contribute to continuous improvement initiatives across HR operations.
• Support training and upskilling of the team on HR systems, processes and procedures.

• Oversee HR administration across recruitment, onboarding, absence management, probation, performance processes and employee records.
• Quality check HR documentation and correspondence, including references and family leave letters.
• Ensure recruitment administration, pre-employment checks, medicals and D&A screening are completed in line with policy.

• Oversee sickness absence processing, long-term absence tracking and Occupational Health referrals.
• Ensure annual leave, special leave, carried-forward leave and long service awards are accurately recorded and managed.

• Ensure HR systems and records are accurate, up to date and regularly audited.
• Oversee right-to-work checks, visa tracking and compliance reporting.
• Maintain organisation charts and elevate discrepancies where identified.

• Produce and review weekly and monthly HR reports, ensuring data accuracy and quality.
• Support HR Business Partners with timely information and insights.
• Oversee vacancy bulletins, job advertising and intranet updates.
• Manage agency and contractor administration and monthly reporting.

• Proven experience coordinating or managing HR administration in a customer-focused environment.
• Experience leading, guiding or coordinating the work of others.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent communication and interpersonal skills with a strong service mindset.
• Sound judgement, resilience and the confidence to elevate issues appropriately.

• Experience working in a fast-paced or complex organisation.
• Demonstrable experience of driving improvements or change within HR operations.
• Knowledge of HR systems and data reporting.

• A varied and influential HR role with real responsibility and scope to improve how HR services are delivered.
• The opportunity to lead and develop an HR…