Product Recovery & QC Inspector

Doncaster, South Yorkshire, United Kingdom

Team:
Quality Control

Salary:
Competitive

Location: Based in our warehouse at Redhouse, Doncaster.

Rate of pay: Competitive

Shift Pattern: Week 1:
Thursday - Saturday 06:00-18:00

About the role:

Do you want to be responsible for ensuring our customers receive pristine products? Join our quality team as a Product Recovery QC Inspector.

Situated in the receiving warehouse, you will represent the interests of the processes within the warehouse and the product care of items.

Your responsibilities will include:

• Quality checking stock thoroughly and ensuring it is fit for purpose and recorded correctly, reporting errors if necessary
• Processing damaged, used, and faulty products with a focus on recovery
• Ensuring fraudulent items are logged on the system and reported to the fraud team for investigation
• Ensuring due care and attention is given to the detailed task of inspection and repacking of products
• Communicating any poor product care, handling, packaging, and unsolved problems to the site
• Conducting audits to identify areas for improvement in processes and product care
• Maintaining departmental paperwork on a day-to-day basis, ensuring accuracy of information, reporting, and filing

About you:

To be successful in this role, you will:

• Be able to make objective decisions based on information and facts
• Have a high level of attention to detail in all functions of the role
• Be able to work as part of a team or on your own initiative
• Communicate effectively at all levels, gaining respect and credibility
• Have an excellent understanding of Google Suite
• Be flexible towards working hours and willing to work additional hours
• Be punctual and reliable

What is Product Recovery?

This element of the role involves:

• Ensuring due care and attention is given to the detailed task of inspection while servicing the needs of a production-based warehouse
• Recovering stock to fulfill customer orders using specialist equipment and cleaning fluids
• Ensuring goods are fit for sale
• Understanding commerciality, customer needs, and expectations

What is a Quality Control Inspector?

This element of the role involves:

• Representing the interests of the Product team, taking responsibility for deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, and labeling
• Communicating any unsolved problems to the PQC Manager for advice on action to be taken
• Having knowledge of all Next product groups and being able to communicate with authority on these to and on behalf of all product departments and other internal departments

We offer a range of benefits, including:

• A 25% discount on all Next items in store and online
• Up to 15% discount on branded items
• Up to 75% off branded and Next items in our on-site staff shops
• Free parking on-site
• Restaurants with great food at amazing prices
• Free uniform and all safety equipment provided
• Sharesave scheme open to all employees
• Regular incentives, initiatives, and prizes from our Great Place to Work committee
• Digicare+ gives you free access to medical support services, including Digital GP appointments

We are an equal opportunities employer and welcome applications from all candidates. If you need support with your application due to a disability or long-term condition, please contact us at  or .