Parts Advisor
Listed on 2025-12-30
-
Retail
Customer Service Rep
At JCT
600, our Parts Advisor are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes.
This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
Day‑to‑day responsibilities- Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well‑presented parts environment that reflects JCT
600 and brand standards.
- Experience in a parts, aftersales or customer‑facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable, and timely information to our customers.
- An adaptable, flexible and solution‑focussed approach.
- Organised, IT‑literate and able to stay calm under pressure.
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support:
Enhanced paid maternity and paternity leave - Training & development:
From foundation to advanced levels through brand partner training and JCT
600 academies
Read more about our Employee Benefits - JCT
600
600?
- We’ve spent over 75 years building a business that values its people and their careers
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity
- Our commitment to your growth is reflected in our “Life at JCT
600” philosophy and seven colleague commitments
At JCT
600, you’re always a name, never a number. Ready to drive your career forward?
Click “Apply Now” and upload your CV.
Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & DiversityJCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer.
We try our hardest to make JCT
600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Not Applicable
Employment typeFull‑time
Job functionSales and Customer Service
IndustriesAutomotive and Retail Motor Vehicles
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