Sales Manager

Merchant Branch Manager

As a Merchant Branch Manager, you’ll build strong, lasting connections with customers by delivering personalised, high‑quality service. Working from our concession within a partnering builder’s merchant, you’ll maximise walk‑in opportunities, nurture relationships with local customers and businesses, and provide reliable hire solutions.

• Experience in construction products and equipment or a managerial/supervisory background in a similar company.
• Track record of consistently meeting and exceeding performance targets, prioritising tasks, and driving customer‑focused solutions.
• Commitment to continuous development and expansion of product knowledge.
• Dedication to providing outstanding customer service.
• Highly adaptable, self‑motivated and resourceful in tackling challenges.
• Exceptional organisational skills with the ability to balance workload and respond efficiently to service demands.

• Independently oversee the HSS concession within our partnering builder’s merchant, delivering expert assistance to customers for their hire needs.
• Proactively identify opportunities to upsell and cross‑sell products.
• Build and nurture strong customer relationships to ensure repeat business and long‑term loyalty.
• Consistently meet and exceed sales targets with a customer‑first approach.

We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.

We’re an Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce – please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

28 days annual leave (including bank holidays) plus an additional holiday buy‑scheme; training, apprenticeships and development opportunities; exclusive discounts on equipment rentals, car lease and retail purchases; life assurance twice your annual salary; access to healthcare and wellbeing platforms.

Mid‑Senior Level

Full‑time

Sales and Business Development