Order Taker & Fulfilment Coordinator; Part Time

Position: Order Taker & Fulfilment Coordinator (Part Time)

Location

Tarmac Doncaster, England, United Kingdom

Job Introduction

Step into the heart of our supply chain. As our Order Taker & Logistics Fulfilment Coordinator, you’ll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way. From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers.

If you thrive in fast‑paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.

This part‑time opportunity involves working on‑site two days a week:
Tuesdays and Wednesdays.

What You’ll Do

• Process customer orders via phone, email, and digital platforms.
• Verify product codes, quantities, and delivery instructions.
• Ensure timely order processing aligned with SLAs.
• Resolve order discrepancies and missing details.
• Schedule and monitor deliveries with transport planners and logistics partners.
• Keep customers informed on order status and changes.
• Handle and escalote customer queries.
• Maintain accurate records of interactions and resolutions.
• Support peak periods and assist the Lead Coordinator.

What You Bring

• Pragmatic, resilient, and solutions‑focused.
• Clear, confident communicator with a customer‑first mindset.
• Comfortable with numbers and written communication.
• Experienced with planning tools and logistics systems.
• Collaborative and constructive in challenging situations.

Functional Strengths

• Proven experience in fast‑paced logistics and order‑taking environments.
• Strong continuous improvement mindset.
• Solid understanding of logistics planning systems and processes.

Experience & Education

• Operational efficiency and relationship‑building skills.
• Positive, proactive communication style.
• Customer service excellence.

Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice.
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
• Training and development opportunities.

Seniority Level

Entry level

Employment type

Part‑time

Job Function

Distribution, Supply Chain, and Other

Industries

Construction

Job Reference

tarmac/TP/67621/7310

About the Employer

We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Apply

Ready to build your future? Click ‘Apply’ to get started.

Please note:

we sometimes close roles early due to high interest, so don’t wait too long!

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