Dispenser

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Within this role, you will ensure the safe and accurate ordering, dispensing and checking of all medication, dressings and appliances and that they are prepared and delivered within the set timescales. You will work closely with the other members of the dispensary team to ensure the smooth running of the dispensary. You will give outstanding customer service to our patients and help enable them to understand their medication.

The role is for 15 hours a week, working between 08:30 and 19:00 on a pre‑agreed rota. The salary will be between £13.25 and £13.73 per hour depending on experience and qualification. The Final date to receive applications 4 January 2026. Interviews will be held week commencing 05 January 2026.

• Maintain accuracy and manage your time effectively while assisting the dispensary and wider team.
• Ensure safe and accurate ordering, dispensing and checking of all medication, dressings and appliances and that they are prepared and delivered within set timescales.
• Dispense and check all prescriptions safely and accurately.
• Communicate effectively with patients, visitors and the multidisciplinary team.
• Ensure all messages are appropriately logged and suitable action taken.
• Maintain patient confidentiality, being helpful and courteous at all times.
• Observe and follow surgery policies, protocols and SOPs at all times.
• Establish and maintain accurate and tidy working practices.
• Undertake agreed tasks once competency achieved.
• Adhere to Controlled Drugs protocol.
• After training, give advice to patients regarding their medication.
• Answer the telephone promptly.
• Assist in the smooth running of the dispensary by ensuring work stations are left clean and tidy and undertaking housekeeping and cleaning duties as appropriate.
• Deal with prescription monies promptly and accurately.
• Replenish all stock levels at the end of each shift.
• Comply with Information Governance and computer usage policies and guidelines.
• Use resources effectively.
• Share knowledge with colleagues.
• Keep up to date (CPD) and undertake mandatory training as stipulated.
• Complete additional allocated tasks following discussion and agreement with the dispensary team leader.

• GCSE Mathematics C or above
• GCSE English C or above
• NVQ2 in Pharmacy Services (or equivalent)

• Experience of working in a community pharmacy or dispensing doctors
• Experience of using own initiative

• Experience of working within a customer service environment

Essential

• Problem solving skills
• Demonstrable IT skills
• Excellent communication skills (written and oral)
• Ability to work independently and as part of a team

Desirable

• Knowledge of Systm One
• Understanding of how medication is dispensed for care homes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure will be required to the Disclosure and Barring Service.

Cerne Abbas Surgery
51 Long Street
Cerne Abbas
Dorchester
Dorset
DT2 7JG

Reference number: A