Workshop Controller

Workshop Controller - Perrys Ford Dover

Hours:

To be discussed

Salary:
Negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

• Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
• Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
• Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
• Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
• Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
• Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
• Manage parts ordering through the dealership’s workflow system; ensure accurate job number matching and storage in designated parts racks
• Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols

• Previous experience as a Workshop Controller. We’re looking for a Mechanic, Service Technician, or similar technical professional who’s ready to step into a leadership role
• Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
• Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
• A flexible and proactive attitude with a passion for team development and operational excellence

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.

Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.