C​/S Office Manager

Summary Statement

Responsible for managing the day-to-day office operations of the Division of People & Culture and providing confidential administrative support to the Director. The position manages the Director's calendar, coordinates administrative workflows and logistics, prepares correspondence and meeting materials, maintains records, and tracks assignments and follow-up actions to support timely and effective delivery of the Division's work. Working within priorities established by the Director, the employee independently organizes office activities, implements and improves administrative procedures, and resolves operational issues within delegated authority.

The employee provides administrative and logistical support for initiatives involving organizational culture and climate, employee engagement and recognition, learning and development, leadership development, and workforce analytics. Success requires sound judgment, discretion, attention to detail, and a responsive, people-centered approach to working with employees, agency leaders, and partners.

Essential Functions

• Plans, coordinates, and manages all aspects of regional, county, division, or department level office operations.
• Interprets, explains, and ensures compliance with state, federal, or other relevant laws, rules, regulations standards, policies, and procedures.
• Manages administrative support, communications, and support services, including fleet management, forms/records management, facilities management, inventory, equipment maintenance and repair, mail distribution, and other agency-specific functions.
• Conducts research and analyzes data to make recommendations on personnel, staff coverage, workflow, cost reduction, recordkeeping, performance standards, equipment, and supply utilization, or other functions supported. May assist with onboarding and training of new employees.
• Ensures deadlines and performance measures are met, monitors workflow to adjust priorities, and recommends improvements.
• Oversees and manages record-keeping systems or logs to file, track, and retrieve documents.
• Maintains and participates in modernization of information systems or databases.
• Drafts, manages, and distributes communications and other materials for public and/or internal use.
• Manages office supplies and equipment. Troubleshoots less complex technology or equipment errors/issues and contacts appropriate vendor or information technology personnel to resolve as needed.
• Supports contracting and procurement processes, and monitors adherence to budgets, applicable agreements, grants, or contracts; notifies supervisor of issues. May assist with budget preparation and monitoring.
• Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
• Performs other related duties as required.

Job Requirements

• Six months' experience in evaluating office operations such as workflow, priorities, and performance and making recommendations for improvements.
• Two years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
• Two years' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• Two years’ experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
• One year of experience in providing guidance and consultation to management, customers, and others on administrative matters.

Additional Posting Information

• This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Sessions are held at designated locations in Kent or New Castle…