Quality Assurance Analyst - Customer Interactions
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent contractors, identify trends, and help ensure client standards are met. You will monitor interactions in real time or after the fact, review customer satisfaction data, and participate in calibration sessions with the client to align scoring.
Travel may be required;
Nex Rep will reimburse travel expenses.
Step into the Quality Assurance Analyst - Customer Interactions role at Nex Rep LLC in NH, United States and grow with us.
The position is based in NH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 64.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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