Broadband and Network Account Specialist

Broadband and Network Account Specialist

$113,232 to $140,268 Annually

Insurance: Your choice of several medical, dental, vision, and life insurance plans

To learn more, visit: https://(Use the "Apply for this Job" box below)..edu

Online applications must be submitted by: 11/20/26 5:00 P.M. (Pacific)

Retirement: PERS Defined Benefit Plan

Paid Time Off: 24 vacation, 15 holidays, and 12 illness days.

The Los Angeles County Office of Education (LACOE) is seeking a business-minded professional who pairs strong technical understanding with a dedicated customer focus to join our team as the Broadband and Network Account Specialist (BNAS). Combining technical aptitude with a strong service mindset, the BNAS will drive the promotion of network services to school districts, oversee E-Rate activities, lead RFP development and responses, and manage contracts and billing processes to ensure dependable, high-quality connectivity for client agencies.

The

Well Qualified Candidate Will Possess the Following Knowledge

• Basic understanding of principles, practices, and techniques for design and evaluation of large-scale LAN/WAN, WLAN, VOIP, Cloud based technology, and telecom systems
• Principals, practices, terminology, and trends of network planning, design, and engineering
• Various networking tools and equipment from platforms and vendors such as but not limited to Arista, Cisco, and security vendors
• Federal and state rules and regulations such as E-rate and California Tele-connect Fund
• Techniques of project management and coordination
• Marketing concepts of research, analysis, strategies, and evaluation

Competencies

• Critical Thinking – Analytically and logically evaluating information, propositions, and claims
• Fact Finding – Obtaining facts and data pertaining to an issue or question
• Legal & Regulatory Navigation – Understanding, interpreting, and ensuring compliances with laws and regulations
• Professional & Technical Expertise – Applying technical subject matter to the job
• Action & Results Focus – Initiating tasks and focusing on accomplishment
• Attention to Detail – Focusing on the details of work content, work steps, and final work products
• Informing – Proactively obtaining and sharing information
• Oral Communication – Engaging effectively in dialogue
• Writing – Communicating effectively in writing
• Customer Focus – Attending to the needs and expectation of customers
• Negotiating – Reaching mutually satisfying agreement and compromises
• Relationship Building – Establishing rapport and maintaining mutually productive relationships
• Teamwork – Collaborating with others to achieve shared goals
• Project Management – Ensuring that projects are on-time, on-budget, and achieve their objectives
• Cultural Proficiency – Modeling communications and interactions that respect and include all individuals and their languages, abilities, religions and cultures

Required

Education and Experience

Education: An associate’s degree or equivalent college units (60 semester or 90 quarter units) from an institution of higher learning recognized by the Council of Higher Education Accreditation. Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.

Experience: Two years of experience managing Telecommunication accounts, performing tasks such as billing, or two years of experience in troubleshooting, configuring, testing, and maintaining LAN/WAN, WLAN, or PBXs.

Equivalency Provision: A valid Cisco Certified Network Associate (CCNA) certification in routers/switching, CompTIA Network+ certification, or CompTIA Security+ certification may substitute for one year of the required experience.

Additional Requirements: A valid California driver’s license and the availability of private transportation or the…