Bank - Short Stay Recovery House

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Join Our Team of Bank Staff! We are currently building a pool of bank staff and would love to hear from you! If you’re available to work ad hoc hours and cover shifts as and when needed, this could be a great opportunity for you. This is an opportunity to be part of a team committed to supporting mental health and helping others in a meaningful way.

We’re looking for individuals with a background in care or residential settings, who have an understanding of mental health.

• Intensive Recovery Worker – £12.73 per hour
  • Shifts:
    
    8:00 AM – 4:00 PM / 3:30 PM – 11:00 PM
  • Location:
    
    Birch Tree House – Downham Market PE38
• Waking Nights Recovery Worker – £12.60 per hour for the first and last hour (22:30 – 23:00 and 07:00 – 08:30) and £15.12 per hour for 8 hours of unsocial hours (23:00 – 07:00)
  • Night Shift: 22:30 – 08:30
  • Location:
    
    Birch Tree House – Downham Market PE38

What is a SSHR? — Short Stay Recovery House
A short­term residential recovery programme for people experiencing complex and enduring challenges to their mental health. Providing immediate, community‑based crisis support 24 hours a day, 7 days a week in a supportive environment.

The houses aim to provide a safe, supportive, and collaborative alternative to acute mental health hospital admission for people with issues that may affect their mental health. The short stay recovery house will support and provide interventions in the least restrictive environment consistent with people’s health and social care, and safety needs. Equity of access to an alternative to admission for people is ensured.

Documents available for further details:

• JD SSRH Intensive Recovery
• JD SSRH Waking Nights Recovery
• Recruitment Guidance for

• Provide mental health support to residents during day and night shifts.
• Cover shifts on an ad‑hoc basis as required by the team.
• Assist in crisis management and 24‑hour support within the SSRH.
• Maintain accurate and confidential records of resident interactions.
• Collaborate with multidisciplinary staff to deliver person‑centred care.

• Background in care or residential settings.
• Understanding of mental health and community support principles.
• Ability to work unsocial hours and be flexible with shift changes.
• Strong communication and teamwork skills.
• Susceptible to a satisfactory DBS check and other safeguarding checks.

Candidates are asked to complete an application form. The link to the application form can be found here:
Norfolk and Waveney Mind – Application Form.docx
. Once you have downloaded and completed the application form you will be required to upload it via the “Apply for this job”. If you need to contact us please contact the HR Department on .

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

• Entry level

• Part‑time

• Finance and Sales

• Mental Health Care