Business Support Officer

Business Support Officer

Location: Downpatrick

Contract Type: Temporary

Working Arrangement: Office-Based

Salary: £27,000

Are you an organised and proactive administrator looking for your next challenge? We're working with a respected public sector organisation to recruit a Business Support Officer for a temporary, office-based role in Downpatrick. This is a fantastic opportunity to join a professional and supportive team, where you'll play a key role in delivering high-quality administrative and customer service support across a range of departments.

• Provide day-to-day administrative and secretarial support to multiple departments
• Act as a first point of contact for internal and external enquiries
• Manage correspondence, maintain filing systems, and process applications
• Support financial processes including invoicing, purchasing, and budget tracking
• Organise meetings, prepare agendas, take minutes, and follow up on actions
• Assist with departmental projects and events as required
• Maintain and improve business support systems and procedures

• 4 GCSEs (Grade C or above) including English Language and a numerate subject OR
• At least 2 years' relevant experience in administration and customer service in lieu of formal qualifications

• Minimum 12 months' experience in administrative duties (e.g., typing, filing, document handling)
• Minimum 12 months' experience in customer service (internal and/or external)
• At least 6 months' experience using a Management Information System (MIS)

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Confident using email and digital document management systems

• Strong written and verbal communication skills
• Ability to handle queries and complaints professionally
• Comfortable working with a wide range of stakeholders

• Full current driving licence and access to transport, or ability to meet the travel requirements of the role

• Experience working in a public sector or local government setting
• Familiarity with financial administration (e.g., processing invoices, budget monitoring)
• Experience supporting meetings and events

For more information, please contact Ethan Boylan today.