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Complaints Team Lead - Hybrid, Manage Specialists

Job in Draper, Salt Lake County, Utah, 84020, USA
Listing for: Goldman Sachs Group
Full Time position Listed on 2026-11-06
Job specializations:
  • Management
    Client Relationship Management, Banking & Finance, Business Administration
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Complaints Team Lead - Hybrid, Manage 15-18 Specialists

Marcus by Goldman Sachs in Draper, UT seeks a Complaints Team Leader to guide a 15-18 member team, supervising daily operations and coaching staff to resolve customer complaints fairly and efficiently in line with regulatory standards.

You will monitor performance with QA, establish schedules, conduct weekly one-on-ones, and drive process improvements while maintaining a strong customer‑focused culture.

The Complaints Team Lead
- Hybrid, Manage 15-18 Specialists position in the Management & Operations, Sales field is open for applications.

Our group is growing, and we are hiring a Complaints Team Lead
- Hybrid, Manage 15-18 Specialists in Draper, UT, United States.

This role is for the Complaints Team Lead
- Hybrid, Manage 15-18 Specialists role at Goldman Sachs Group.

We are seeking a motivated Complaints Team Lead
- Hybrid, Manage 15-18 Specialists to join Goldman Sachs Group in Draper, UT, United States.

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