Call Center Agent

Job Summary

As an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified to receive follow-up calls from our clients.

• Make outbound calls to pre-qualify inbound leads for real estate clients.
• Collect relevant information from potential customers to determine their level of interest and purchasing power.
• Follow established scripts and guidelines to ensure consistency in messaging.
• Accurately input data into our software, including call notes and customer information.
• Meet performance metrics, including call volume, quality, and conversion rates.
• Continuously improve your knowledge of the real estate industry and market trends.

• Previous experience in outbound calling or telemarketing within the real estate industry is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with potential customers.
• Strong organizational skills and attention to detail, with the ability to input data accurately and efficiently.
• Proficient with computer software, including Microsoft Office and call center software.
• Self-motivated with a desire to exceed performance metrics and improve your skills.
• Familiarity with real estate industry terminology and processes is a plus.

If you are a driven and enthusiastic individual with a passion for real estate and a desire to work remotely, we encourage you to apply for this exciting opportunity to join our team as an Outbound Call Centre Agent for Real Estate.