Passenger Service Agent
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2025-12-10
Listing for:
Airlines
Full Time
position Listed on 2025-12-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
We are looking for a professional and customer‑focused Passenger Service Agent (PSA) to assist passengers with check‑in, boarding, and other airport services. The ideal candidate must have excellent communication skills, be courteous, and able to work efficiently in a fast‑paced airport environment.
Key Responsibilities- Greet passengers and provide courteous assistance at check‑in counters
- Check‑in passengers and issue boarding passes
- Verify travel documents, passports, visas, and tickets
- Assist passengers with baggage check‑in and special requirements
- Provide flight information, including delays, gate changes, and schedules
- Coordinate with ground staff, security, and airline personnel to ensure smooth operations
- Handle customer queries, complaints, and requests professionally
- Assist passengers with special needs, VIPs, and unaccompanied minors
- Ensure compliance with airport security and safety regulations
- Maintain cleanliness and organization at the check‑in counter
Note:
ONLY SHORLISTED CV WILL RECEIVE THE MESSAGE FOR INTERVIEW
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