Front Desk Agent - Russian Speaker
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2025-12-13
Listing for:
Rotana Hotels
Full Time
position Listed on 2025-12-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Summary
We are looking for a Front Desk Agent who is fluent in Russian to join our team. The ideal candidate will be responsible for providing excellent customer service, managing reservations, and assisting with guest inquiries.
Job Responsibilities- Greet and welcome guests in a friendly and professional manner
- Manage reservations and check-ins/outs
- Assist guests with inquiries, requests, and complaints
- Coordinate with other departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
- Fluent in Russian and English
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of hotel procedures and hospitality industry is a plus
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