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Receptionist, Customer Service​/HelpDesk

Job in Dubai, Dubai, UAE/Dubai
Listing for: GEMS METROPOLE SCHOOL - AL WAHA
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below

Provide the full range of information within the category requested, procedure to ensure the delivery of a quality customer service experience to all callers or visitors to the school.

Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.

Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.

Ensure the GEMS policies, procedures and codes of conduct are followed at all times.

Skills
  • Clear verbal and written communication
  • Professional phone etiquette
  • Active listening
  • Polite and courteous demeanor
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