Customer Service Coordinator

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** Location** | Dubai, Dubai, United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | 5 Year+ |## Job Overview

EAULA WATER is hiring a highly organized and execution-focused Customer Service Coordinator to support ongoing client operations across multiple sites. This role involves customer communication, scheduling, documentation, and follow-through.## Company Overview

EAULA WATER is a company in the Food and Beverage Services industry, located in Dubai, United Arab Emirates. They focus on providing high-quality water and excellent customer service.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time

* Qualifications:

None

* Experience:

5 Year+##

Key Responsibilities
* Act as a primary point of contact for customer inquiries via phone, email, and messaging platforms.
* Liaise between clients and internal teams (field, technical, support) to ensure timely resolution and workflow compliance.
* Maintain trackers, update internal systems, and ensure all documentation is accurate and centrally managed.
* Assist with ongoing quality control, service follow-ups, reporting, and administrative organization.## Requirements
* 3–5 years of experience in customer service, project coordination, or admin planning roles.
* Strong verbal and written communication skills in English, with confidence speaking to customers.
* Proven ability to manage timelines, multiple stakeholders, and service requests in fast-paced environments.
* Highly skilled in multitasking, time management, and problem-solving.
* Proficient in Excel, task tracking tools, scheduling calendars, and shared documentation systems.
* Proactive, detail-oriented, and comfortable owning coordination across departments.## Benefits
* Opportunities for professional development and career growth.
* Work in a collaborative and supportive team environment.
* Gain valuable experience in the food and beverage industry.
* Be part of a company focused on quality and customer satisfaction.
* Engaging and inclusive work culture.
* Competitive compensation and benefits package.
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