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Job Description & How to Apply Below
** Location** | Dubai, Dubai, United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | No Experience / Fresh |## Job Overview
A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star hotel, is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.## Company Overview
TALENTMATE is a platform designed to connect jobseekers and employers, providing a resource for those seeking job opportunities and companies looking for potential employees. They aim to simplify the searching, interviewing, and hiring processes.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time
* Qualifications:
None
* Experience:
Entry level / No Experience##
Key Responsibilities
* Assist guests and clients in an appropriate and timely manner.
* Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.
* Ensure client experience is proficient including bookings, payments, and consultation cards.
* Adhere to cash handling procedures.
* Interact and communicate effectively with clients, spa members, team members, guests, and management.
* Report accidents, maintenance issues or other incidents.## Requirements
* Committed to delivering a high level of customer service.
* Excellent grooming standards.
* Excellent attention to detail.
* High standards of cleanliness.
* Ability to work in a consistently professional and helpful manner.
* Previous spa experience is advantageous.## Benefits
* Opportunity to work at a Forbes 5-Star hotel, Waldorf Astoria Dubai International Financial Centre.
* Be part of a team focused on delivering exceptional guest experiences.
* Develop customer service and communication skills.
* Gain experience in spa operations and guest relations.
* Potential for up-selling and earning incentives.
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