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UI/UX Service Design Lead - Banking
Job Description & How to Apply Below
We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.
Skills:
- Proven experience in service design, journey mapping, service blueprinting, and experience strategy.
- Skilled in facilitation, co-creation, and stakeholder engagement.
- Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
- Strong understanding of service design systems and frameworks.
- Familiarity with Agile and cross-functional service development.
- Experience conducting user research, service prototyping, and usability testing.
- 8 years of experience in service design or related fields.
- Experience leading complex, cross-channel service projects from discovery to delivery.
- Bachelor’s degree in Design, Service Design, HCI, or a related field (Master’s preferred).
- Prior experience working in multinational and dynamic organizations.
- Strong portfolio showcasing service design outcomes and impact.
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