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Associate Technical Engineer
Job Description & How to Apply Below
JOB TITLE
Associate Technical Engineer
JOB PURPOSEField Engineer – Hardware
QUALIFICATIONBE/BTech/BSc/Diploma
EXPERIENCE1 – 2 Years
CERTIFICATIONSAny Hardware Certifications
REPORTING TOSenior Manager – Service Support
RESPONSIBILITIES- Candidate should be willing to work on field at customer premises
- Candidate should be willing to work on Hardware deployments, parts replacement at customer premises
- Candidate will shadow Senior Members of the team for Onsite visits and collaborate to gain Hands‑On knowledge
- Candidate will work primarily on HPE & Dell Servers, Storage, Tape Library, Hyperconverged Infrastructure hardware.
- Render support and Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
- Execute Health Check services and closure along with the team for AMC customers.
Good Theoretical Knowledge on:
- Server Hardware Components
- Storage Hardware Components
- Hardware Firmware
- Windows Server infrastructure
Position Requirements
10+ Years
work experience
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