Director of Operations

Position

Core Responsibilities:

The core responsibility of the Chief Operating Officer is to develop and execute the strategic plan for the gaming platform, optimize resource allocation, ensure compliant operations, while enhancing user experience and growth, and driving the platform's continued profitability and market competitiveness.

• 1, formulate long and short-term strategic goals for gaming platforms or products to ensure that the company's business direction is consistent with market demand. Focus on market trends, regulatory changes and competitor dynamics to adjust operational strategies.
• 2、Demand management:
  Determine the needs of the target market, including player behavior analysis, game types, betting preferences and so on. Adjust game content, odds settings, promotions, etc. to maximize user experience and profits.
• 3. Resource optimization and allocation:
  Reasonable allocation of resources such as team, technology and capital in the operation process to ensure maximum efficiency and minimize waste. Manage and optimize the technical infrastructure of the platform to ensure that the system is stable, safe and can withstand heavy traffic.
• 4、 Customer experience and user growth:
  Understand players' needs and feedback through data analysis, improve user experience, increase player stickiness and retention rate. Develop marketing activities to attract new users and keep existing users active, increasing betting volume and platform traffic.
• 5. Compliance and risk management:
  Compliance is particularly important in the gaming industry. The Chief Operating Officer needs to ensure that the platform complies with the laws and regulations of each country, especially the strict regulations on gambling. Establishes a risk warning mechanism to monitor unusual activities and capital flows to ensure the company's legal operation.
• 6. Data analysis and reporting:
  Conduct regular market data analysis to assess operational effectiveness and adjust strategies. Predict future trends through data insights and adjust operation strategies in time.
• 7、 Team building and leadership:
  Recruit and manage cross-functional teams including technical support, product managers, marketing, and customer service. Train and motivate team members to improve efficiency and team cohesion.