Group Public Relations Officer; PRO

Job Role

Group Public Relations Officer (PRO) Core Objective To manage all government-related documentation and legal formalities across the group's diverse portfolio. The PRO ensures that all trade licenses, employee visas, and industry-specific permits (Municipality, Civil Defense, Health) are processed accurately and on time to avoid operational delays or fines.

• Visa & Immigration Management:
  Handle the end-to-end process for employee visas (labor contracts, medicals, Emirates IDs, and residency stamping) for a large, multi-national workforce.
• License Renewals:
  Monitor and execute the renewal of Trade Licences, Chamber of Commerce certificates, and lease agreements for the group of companies.
• Industry-Specific Compliance:
  Foodstuff – manage food safety permits, vehicle permits for distribution, and health certificates from the Municipality.
• Government Liaison:
  Build and maintain strong relationships with officials at the Ministry of Labor, Immigration, Economic Department, and specialized authorities (e.g., RTA, Municipality).
• Legal Documentation:
  Attest legal documents, power of attorney, and commercial contracts at the courts or notary public.
• Reporting:
  Maintain an organized tracking system for all expiry dates (visas, licences, permits) and provide weekly status reports to the Group HR or Operations Manager.

• Regulatory Expertise:
  Deep understanding of local Labour Laws, Immigration laws, and the specific regulations governing the food and construction industries.
• System Proficiency:
  Advanced knowledge of online government portals (e.g., Tasheel, Amer, e-Dirham, and Municipality portals).
• Bilingual Communication:
  Fluency in Arabic (written and spoken) is usually mandatory for dealing with government officials, coupled with professional English for internal reporting.
• Logistics & Planning:
  High level of organisation to manage varying deadlines across multiple companies simultaneously.

• Experience:
  
  Minimum 5–8 years as a PRO, with at least 2 years in a "Group" of companies environment.
• Industry Background:
  Direct experience in the Construction and Food & Beverage sectors is highly preferred due to their complex permit requirements.
• License: A valid local Driver’s Licence and a personal vehicle are typically required for frequent travel to government offices.

• Problem‑Solving:
  Ability to navigate bureaucratic hurdles and find solutions when applications are rejected or delayed.
• Discretion:
  Handling sensitive company documents and employee personal data with high integrity.
• Negotiation:
  Tact to expedite processes and manage interactions with government representatives effectively.