Nurse Manager - Outpatient Department; Science Park

Nurse Manager – Outpatient Department (Science Park)

Plans, implements, supervises, and evaluates the delivery of patient‑centred care within established institutions' policies, procedures, guidelines, and standards of professional nursing practice in the Outpatient Nursing area. Coordinates the care needed for a patient with different disciplines. Ensures this is done through the management of human, financial and other resources; professional development of oneself and subordinates; involvement in strategic planning and fostering interdisciplinary and collaborative relationships.

Enforces Joint Commission International (JCI) requirements, including but not limited to International Patient Safety Goals, and national and international standards.

• Assists with the development and implementation of hospital policies and procedures, standards of performance and productivity, quality assurance, safety, environmental and infection control, and other regulatory requirements.
• Collaborates with other departments for coordination, troubleshooting, and problem‑solving of related issues.
• Participates in quality improvement activities.
• Submits monthly and annual reports on a timely basis.
• Maintains required (patient or none patient‑related) records, data, reports, and statistics for administrative purposes.
• Attends meetings as required.
• Participates in own performance review.
• Be open to constructive feedback and integrate recommendations into practice.
• Assumes responsibility for meeting Joint Commission International (JCI)-required mandatory education, (e.g. fire, safety, Basic Life Support (BLS), infection control, and others).

• Coordinates and directs the daily patient care/clinic operations of the Outpatient area(s).
• Maintains a continuous physical presence within the outpatient area(s) and responds to requests for assistance.
• Assigns personnel to patients based on the acuity of patient care needs and staff availability.
• Conducts frequent rounds throughout the outpatient area(s) to ensure appropriate functioning.
• Facilitates patient flow in the outpatient area(s).
• Checks on staffing of each unit, monitors, and makes changes as required to cover for illness, increase in acuity, and vacations, providing adequate coverage of the unit.
• Analyzes workload and skill mix requirements to meet patient care needs.
• Coordinates overall patient flow processes with outpatient area(s) management.
• Investigates and reports errors, and incidents/accidents such as patient falls or injuries, medication errors, etc.
• Ensures availability of supplies and equipment to meet patient care needs.
• Plans for the use of material resources by projecting needs over the calendar year.
• Monitors equipment usage and maintenance.
• Oversees and follows up on various required data collection in the Outpatient area(s).
• Reports (in writing) problematic situations/observed deficiencies or policy breakage.
• Takes corrective action when violations occur.
• Inspects unit daily for staff compliance with policies, procedures, regulations, and standards.

• Enforces attendance policies.
• Implements sick leave policies.
• Oversees new employee orientation as well as the preceptorship and mentorship programs.
• Allocates and delegates tasks effectively.
• Communicates individual goals.
• Explains personnel policies to employees and ensures adherence to policies.
• Participates in Human Resources activities of the department regarding training, professional development, mentoring, counseling, and performance evaluations, as well as submitting complete investigative reports and recommending corrective actions when needed.
• Maintains current knowledge of nursing practice that allows identification and evaluation of clinical issues.
• Shows commitment to maintaining and enhancing professional competence through participation in appropriate continuing education activities, seminars, and nursing research.
• Formulates and meets professional goals including attendance in management courses.

• Ensures that nursing practice includes physical, psychological, social, and cultural dimensions utilizing the nursing process with…