Patient Administrator

We are seeking an experienced Patient Coordinator with a strong background in healthcare administration. Candidates must have prior experience in medical clinics, be familiar with CRM/EMR systems, and understand insurance processes and DHA (Dubai Health Authority) standards. This is not an entry-level position — we are looking for someone who understands how a clinic operates and can maintain both professionalism and efficiency in a fast-paced environment.

Symmetry is an international network of premium rehabilitation and wellness clinics specializing in physiotherapy, biomechanical therapy, and personalized recovery programs. Our mission is to combine advanced medical expertise with a high standard of patient care and seamless clinic operations.

• Welcome patients and visitors professionally, ensuring an exceptional first impression.
• Manage appointments, confirmations, and follow-ups in the clinic’s system.
• Register new patients and ensure accuracy of medical and administrative data.
• Communicate with patients regarding services, procedures, and payment details.
• Process insurance claims and billing in coordination with the finance team.
• Support the clinic manager in daily operations and reporting.
• Ensure compliance with data privacy standards (DHA / GDPR).

• Experience:
  
  Minimum 2–3 years in a medical clinic or healthcare facility (mandatory).
• Knowledge:
  Understanding of insurance workflows and DHA documentation.
• Skills:
  
  Proficiency with CRM/EMR systems, scheduling software, and Microsoft Office.
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Personality:
Professional, detail-oriented, patient-focused, and able to work under pressure.
• Languages:
  
  Fluent English (Arabic is a plus).