Senior Technical Engineer - Microsoft

Skills: Active Directory, Microsoft Exchange, Office 365, Windows, Hyper-V, DNS, DHCP, Microsoft One Drive

• Candidate should have implementation experience in Microsoft Technologies like Active Directory, Exchange On-Prem, Office 365 and Hyper-V Windows (DNS/RADIUS, DHCP).
• Hands-on experience is a must and technologies last used must be one-two years.
• Active Directory and Group Policy deployment and Troubleshooting.
• Exchange On-Prem and Office 365 migration projects.
• Office 365 - Exchange Online, MS Teams, One Drive, O365 security and Tenant to Tenant Migration.
• Configuration and Management of ADFS environment.
• Configure and Manage Azure AD Connect server.
• Manage Entra  conditional access policy and Windows Hello for business.
• Configure and troubleshoot Terminal servers (RDS), Windows Clustering.
• Strong experience in SCCM 2012 / version 1802, 1806, 1810 & 1902 and Intune Endpoint Configuration Manager.
• Experience on AAD/Intune Centralized Application Management deployment and support.
• Experience on Windows servers upgrade from legacy latest version.
• Windows SCCM patch management and Windows security baseline deployment and testing.
• Develop project documents, update internal documentation and configuration items.
• Proactive in resolving support requests escalated from services delivery team.
• Willing to work on flexible schedule depending on business need.
• Technical SME for the technologies listed below in the Competency table.
• Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
• Execute Health Check services and closure along with the team for AMC customers.

• Microsoft 365 Certified Administrator Expert
• MD-102 Endpoint Administrator
• MCSE/MCP

Strong Working Knowledge on below Technologies:

• Active directory
• Office 365
• Exchange 2013/2016/2019
• Intune MDM Management /SCCM
• Windows server infrastructure
• Enterprise vault Email archival
• File server and Hyper-V

• Active directory/Entra AD L3
• Office 365 L3
• Windows support L3
• SCCM/Intune-L2

• Strong written and verbal communication and analytical skills
• Ability to multi-task, prioritize multiple objectives, initiatives and requests.
• High Degree of Perseverance
• Very good Customer handling Skills
• Can do attitude
• Open to learn new technologies

• Director

• Full-time

• Information Technology

• IT Services and IT Consulting