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Bilingual Helpdesk Analyst; Arabic​/English — 1st Line IT Support

Job in Dubai, UAE/Dubai
Listing for: Crane & Co.
Full Time position
Listed on 2025-11-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Helpdesk Analyst (Arabic/English) — 1st Line IT Support
A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers competitive benefits including health insurance and generous annual leave.
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