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ServiceNow ITSM Analyst — AI‑Powered Process Improvement

Job in Dubai, Dubai, UAE/Dubai
Listing for: DXC Technology
Full Time position
Listed on 2025-12-03
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm is seeking an Entry Level Analyst to gather and document business requirements for ITSM processes using Service Now. The role requires collaboration with stakeholders to identify improvement opportunities and translate business needs into actionable requirements, with a focus on configuring and testing ITSM modules. The ideal candidate is a team player with familiarity in Service Now implementations.
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