Logistics Operation Lead , Delivery Services Expansion

Program Manager - Logistics and Strategy, Delivery Services Expansion

Job  | Amazon Commercial Services Pty Ltd

Amazon Australia is seeking a motivated Program Manager with a strong track record of developing strategies and executing programs. The ideal candidate is a self‑starter with a background in program management, operations, and cross‑functional leadership for large‑scale strategic initiatives. You should be comfortable with ambiguity, able to think strategically (while paying careful attention to detail), and enjoy working in a progressive and data‑driven environment.

You should possess strong analytical and business acumen, exceptional written and verbal communication skills and the ability to influence without authority.

In this role you will be responsible for conducting end‑to‑end program management of new initiatives across a range of operational verticals. With a strong focus on last mile, you will work with a large and diverse group of stakeholders to implement initiatives that influence our key pillars – quality, cost, capacity, speed and sustainability. At the same time, you will be the single‑threaded leader responsible for building and executing a parking strategy to support the expansion of a critical program for our business.

Success in this role requires proficiency in managing complex logistics challenges, analyzing data, managing a diverse set of stakeholders, driving process improvements and creating scalable solutions.

• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
• Influence design and development of strategic processes
• Engage other Amazon business units globally to share best practices and improve end‑to‑end outcomes for Amazon customers
• Conduct hypothesis driven problem solving to identify improvement areas and oversee all supporting analytics, including the data mining, complex modeling, insight generation and recommendations
• Lead large and diverse groups of stakeholders to implement new initiatives

• 3+ years of program or project management experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 4+ years' professional experience in Supply Chain and Logistics, Operations and/or E-Commerce

• Master's degree

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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