Senior Technical Engineer - Public Cloud

Job Purpose

A Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers 'Fly better'.

Senior Technical Engineer - Public Cloud you will design, develop, support and deliver robust and cost-effective solutions for business the business and IT‑led initiatives including solution development and cost estimations, configurations and deployment, business case development and approval. To support, contribute and ensure solution compliance to the enterprise architecture, production processes, QMS and other EGIT standards. Support, contribute and ensure the development of the roadmap of the concentrated technology roadmap aligning with the IT Strategy.

• Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages assigned.
• Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
• Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
• Foster the development of high‑performing technical teams to meet strategic architectural objectives.
• Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.
• Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.
• Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed‑off functional, technical and process requirements.
• Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.
• Publish and maintain high‑quality documentation for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture.
• Manage “End‑of‑life” replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions. Ensure the process and enhancement specifications are translated into effective programs with error‑free code using the enterprise development tools, methods and languages.

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent).
• 5+ years of experience in Information Technology (AWS and Azure Public Cloud Services).
• Experience working in Git Lab CI/CD, Terraform, Confluence and JIRA.

• Microsoft Certification related to Microsoft 365, Power Platform, Enterprise Voice Technology or End User Technology (Optional).
• Must have Cloud domain certification in AWS and/or Azure; such as AWS Certified Solutions Architect – Professional, AWS Certified Advanced Networking – Specialty, Azure Solutions Architect – Expert.
• Proficiency in managing and operating AWS and Azure cloud platforms.
• Basic Knowledge in GCP and OCI cloud platforms.
• In‑depth knowledge of cloud concepts and best practices including security.
• Experience with public cloud services; such as Compute, storage, networking, serverless and container services.
• Understanding of cloud security best practices, governance, and Fin Ops. Understanding of containerization technologies (Docker, Container Runtimes).
• Automation experience with infrastructure‑as‑code tools such as Terraform, Python, Bash,…