Sr Retail Tech Business Partner
Job Description & How to Apply Below
A leading organisation in the region.
You will work closely with IT leadership and be involved in ongoing CRM and ERP transformation programmes.
- Act as the primary interface between retail business teams and IT
- Own prioritisation across CRM, loyalty, BI, and customer systems initiatives
- Translate business needs into clear, deliverable work streams
- Oversee execution through internal teams and external vendors
- Manage stakeholder expectations, risks, and dependencies
- Ensure initiatives are sequenced realistically and followed through
- Support change management and adoption across retail platforms
This role will suit someone with experience in retail, consumer, or hospitality environments who understands customer facing business systems. You will bring:
- Strong exposure to CRM platforms
- An understanding of customer data, loyalty, and clienteling concepts
- Experience operating in senior, tech business facing roles
- Confidence managing complex stakeholder environments
- A structured, delivery focused mindset
- Hands on technical delivery is not required, but a solid systems background is essential.
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