Operations Manager

🎯 About us

Kurtains (kurtains.ae) is part of MAKAN, a fast-growing home services group on a mission to digitally disrupt traditionally dusty sectors. Our ambition is clear: to build the leading digital furnishing platform in the Middle East, transforming fragmented, offline experiences into seamless, tech-enabled journeys.

We started with (Use the "Apply for this Job" box below). then  and it is only the beginning. We are building a multi-vertical ecosystem of home improvement services, powered by smart automation, data, and scalable internal systems.

Since launching in 2023, we helped over 20000 customers furnish their home, and became one of the fastest-growing players in the UAE. Now, with our expansion into Saudi Arabia underway, we are evolving from a local success story into a regional category leader.

We are backed by strong and reputable investors who believe in our vision, our traction, and our ability to transform a traditionally underserved industry.

We are looking for a process engineer to help us streamline and automate our operational processes. You will design and prioritize features, build internal processes and tools, automate workflows, and coordinate with external developers and agencies to deliver larger projects.

This role sits at the intersection of product
, tech
, and operations
, and is critical to scaling our business across the UAE and KSA.

As a Operations Manager you will be responsible for building and optimizing the backbone of Kurtains operations, playing a pivotal role in enabling the scalability of our business.

Your responsibilities will be:

• Be the owner of all of Kurtains operational processes and tools, leverage data & tech to drive efficiency, revamp processes, and enable scalability.
• Plan, develop and implement strategic projects to enable our teams to achieve operational excellence.
• Work side by side with Operations leadership and Tech teams for the development and deployment of new initiatives, tools, and process improvements
• Replicate our operational playbook to launch new verticals

• 3+ years of experience in fast-paced industries, such as management consulting, tech, e-commerce or fast-growing start-ups
• Expert in Google/Excel Sheets, knowledge of Appsheet is a strong plus
• An entrepreneurial mindset: you are ready to work and take ownership of a wide array of topics
• Strong analytical skills, detail-oriented and organized, very tech savvy
• Ability to build a roadmap for innovation and improvement, organize around its execution, and ensure cross-functional stakeholder alignment to drive it to success
• Effective decision-making skills and self-starter attitude with initiative and drive, capable of executing rapidly with limited strategic direction
• Ability to work and drive alignment with a wide range of individuals across different work streams

An opportunity to:

• Build and operate the most important department in our start up
• Get equity to build the company with us
• Join a startup that puts every effort to offer its teams an exciting, stimulating, and fun work environment
• Work in a fun, flexible, fast-paced, and friendly environment
• Grow fast, launch new verticals and new countries
• Attractive Salary + bonus + equity package
• Premium Health Insurance

• HR screening interview
• Offline Case Study
• Culture Fit and live case study with Adrian
• Culture Fit and live case study with Othmane and Youssef

In short we are looking for an ambitious and driven entrepreneur to build and scale MAKAN with us!