Operation Coordinator

Operation Coordinator – DHL Supply Chain, Dubai, United Arab Emirates.

DHL Supply Chain is the world’s largest contract logistics specialist, offering customized logistics solutions. Joining us now is exciting as the industry undergoes digitalization and e‑commerce growth. Our warehouses use advanced picking robots and prioritize safety, teamwork, and continuous improvement.

• Ensure adherence to Health & Safety standards and Behaviour‑Based Safety practices.
• Coordinate daily operational activities (inbound, picking, outbound) to meet SLAs.
• Allocate tasks based on resource planning and escalates constraints or deviations.
• Track team performance against KPIs (productivity, quality, attendance, overtime).
• Support shift handovers and participate in Tier 1 / Tier 2 performance discussions.
• Ensure compliance with Work Instructions, standards, and process confirmations.
• Support training, onboarding, and Excellence School initiatives.
• Drive continuous improvement, performance reviews, and recognition activities.
• Ensure compliance with security, regulatory, and company policies.
• Liaise with internal teams and suppliers as required.

• Experience in operations, warehouse, or logistics environment
• Strong coordination, communication, and problem‑solving skills
• Knowledge of KPI tracking, safety, and process compliance
• Ability to work across shifts and manage operational priorities
• Intermediate education level
• Various MHE licenses, an advantage
• At least four years’ experience in warehousing

Mid‑Senior level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage