Ecommerce Operations & Marketplace Specialist | Retail | Toys R Us | UAE
Ecommerce Operations & Marketplace Specialist | Retail | Toys R Us | UAE
Join to apply for the Ecommerce Operations & Marketplace Specialist | Retail | Toys R Us | UAE role at Al-Futtaim Automotive
Job Requisition : 174749
Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail and healthcare—the Group employs more than 35,000 people across more than 20 countries in the Middle East, Asia and Africa. Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands, driving growth and responding to the changing needs of customers.
OverviewOf
The Role
The ECOM & Marketplace Specialist supports the ECOM Manager in enhancing trading and merchandising across Toys R Us website and marketplace. The role focuses on delivering an exceptional digital customer experience, building brand image, driving financial targets, managing accurate product content, performing strategic reporting and fostering strong internal and external relationships.
What You Will Do Sales and Merchandising- Drive financial targets including sales, cash margin, and margin percentage.
- Manage merchandise and trading on e‑store/marketplace to maximize cross‑selling, up‑selling, conversion, and revenue while managing stock levels.
- Ensure accurate stock, pricing, pictures and offers across all marketplace platforms.
- Ensure daily/weekly management of products going live with 100% accuracy of product content and assets.
- Identify slow‑performing products and apply corrective measures.
- Coordinate with internal teams to ensure timely execution of product updates.
- Assist in the preparation of weekly and monthly reports/analysis, highlighting opportunities and risks.
- Identify and resolve marketplace rejections with stores and partners.
- Conduct weekly/monthly competitor and market analysis to identify opportunities and risks.
- Support the execution of the marketing and promotional plan, including emails, social media, and homepage content.
- Assist in delivering marketing plans and evaluating promotional activities.
- Build strong relationships with internal teams and business partners.
- Communicate effectively within the team to ensure correct and timely execution of plans.
- Participate in maintaining a collaborative and productive work environment.
- Excellent attention to detail.
- Strong analytical and numerical skills with the ability to produce trade reports and analysis.
- Proficient in MS Office with strong knowledge of other digital tools.
- Ability to learn new technology quickly.
The Role
- Bachelor’s degree or equivalent experience.
- 2+ years of experience in merchandising, ideally within a multi‑channel retailer or pure play environment.
- Excellent skills in site merchandising and product content management.
- Experience in handling negotiations and building relationships with key stakeholders.
- Strong planning, organizational, and prioritization skills.
Entry level
Employment typeFull‑time
Job functionManagement and Manufacturing
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