Supervisor, Manufacturing ​/ Production, Operations Management

TRIGO Global Quality Solutions is seeking a Supervisor to join our team in Dubuque, Iowa. This hands‑on leadership role is responsible for overseeing daily quality operations, supporting and developing team members, and building strong customer relationships to ensure exceptional service and operational success. If you're a motivated leader who thrives in a fast‑paced manufacturing environment and enjoys coaching others while driving quality results, we'd love to hear from you.

Schedule: Monday-Friday, 5:30 a.m. to 2:00 p.m.

Pay: $23-$25 per hour based on experience and qualifications

Overall Purpose

The Supervisor trains, develops, and motivates work group members to achieve required production results, improve each individual group member's technical skills and abilities, and promote teamwork while satisfying the company's goals and needs in an effective manner. Ability to travel on a flexible schedule as needed with variable lengths of time and distances.

Reports to

Direct:
Site Manager/Area Manager Indirect:
Director of Operations/General Manager

Responsibilities

(To include, but not limited to the following)

Client relationship & Business Development

• Act as an impartial third party between the production source and the customer facility to ensure the product meets set criteria

Operations

• Supervise the planning and execution of daily activities including current operations, customer requests and new projects
• Maintain required productivity and quality levels, implementing improvements when possible
• Insure the techniques for determining non-conforming product are accurate, meeting customer requirements and maintaining proper material flow
• Assign daily workloads to insure the work is completed in a timely manner
• Maintain company policies and procedures in accordance with directives from management
• Interface with the customer in a professional manner and implement customer feedback into daily operations
• Communicate inspection status and requirements to customers and employees
• Insure the techniques for determining non-conforming product are accurate and repeatable
• Maintain company databases by adding new part procedures and editing existing procedures
• Provide on-the-job training when needed, mentor and supervise workers
• Complete other duties and/or responsibilities as assigned

Organization & Management

• This position does include supervisory responsibilities

Technical

• Proficient in performing inspection activities and competent to perform all line job functions as needed to assist in meeting production scheduling and customer requirements
• Demonstrated knowledge of visual and mechanical inspection techniques and processes
• Demonstrated proficiency in verbal and written communications
• Operating level proficiency using MS Office Suite application programs
• Demonstrated proficiency interfacing with various levels of staff and management, while working in a fast‑paced environment
• Comprehension level knowledge and demonstrated ability to interpret engineering drawings
• Operating level proficiency in using MS Office Suite application programs
• Comprehension level of FIFO material flow applications
• Comprehension level knowledge of Zero Defects and similar quality practices

Other

• Any other duties as assigned

Knowledge, Skills, Abilities

Hard Skills

• Detailed Oriented
  • Ability to pay attention to the details of a project or task.
  • Safety Awareness
  • Ability to identify and correct conditions that effect employee safety.
• Self-motivated
  • Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Analytical Skills
  • Ability to use thinking and reasoning to solve a problem.
• This position is located in a typical warehouse environment

Values & Attitudes

• Global team spirit
  • Team player
  • Caring for people
  • Open-minded
• Excellence
  • Reactive
  • Resilient to pressure
  • Rigorous
• Customer focus
  • Client oriented
  • Reliable & trustworthy
• Flexible
  • Initiative
  • Autonomous
  • Innovative
  • Daring

Work Experience

• Supervisory work experience is preferred
• Hiring and training experience is preferred

Education Background

• High school diploma or GED required

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing,…