Scheduler, Administrative​/Clerical

We are excited to be recruiting an Office Administrator / Scheduler to join a fast paced, family successful business. This is a full-time role, office based and ideally an immediate start but will wait till January 5th for the right person.

The main duties will be :

Scheduling 12 field engineers (AV & Electrical)

Booking and managing jobs in Clik (our CRM system)

Handling incoming calls and managing the shared inbox

Providing excellent customer service and support

Updating job records with notes, photos, and parts used

Supporting the Office Manager with daily administrative tasks

Chasing engineers for missing information and documentation

Confirming bookings and managing engineers' daily diaries

General office duties as required in a busy environment

The ideal person will have the following skills :

Confident, capable, calm under pressure

Strong administrative and organisational skills

Comfortable on the phone and dealing with customers

Excellent multitasking ability with a proactive approach

Quick learner, happy to roll up sleeves and get stuck in

Scheduling or coordination in trades, field service, AV, electrical, repairs, or similar industries an advantage

Working in a fast-paced environment

CRM experience

In return we will provide full product support and training, a fun and friendly working environment, the opportunity to learn and develop and be part of a dynamic and successful business