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Ward Clerk - C7

Job in Dudley, West Midlands, NE23, England, UK
Listing for: The Dudley Group NHS Foundation Trust
Full Time position Listed on 2026-11-08
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 19000 - 22000 GBP Yearly GBP 19000.00 22000.00 YEAR

Job Description & How to Apply Below

An exciting opportunity has arisen for a ward clerk on ward C7. We are looking for an enthusiastic dedicated person with great communication skills who integrates well within a large multidisciplinary team.

Main duties of the job

To ensure that patients medical records are maintained in the correct manner from admission to discharge and also provide an efficient reception, telephone and clerical service to the ward.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Qualifications & Education
  • GCSE or equivalent at Grade C / Level 4-9 to include Maths and English
  • NVQ level 2 in Business and Administration or equivalent
Knowledge and Training
  • Knowledge of Microsoft offices packages
  • Accurate keyboard and data entry skills
  • Proficient in the use of NHS systems eg;
    Sunrise, OASIS
Experience
  • Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills
  • Understanding of confidentiality
  • Previous relevant experience in a similar role
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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