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Chinese Speaking Customer Service Advisor

Job in Halesowen, Dudley, West Midlands, NE23, England, UK
Listing for: Alma Personnel
Full Time position
Listed on 2025-12-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 26000 GBP Yearly GBP 25000.00 26000.00 YEAR
Job Description & How to Apply Below
Location: Halesowen

Our well-established client based in the Halesowen area are currently recruiting for a Chinese Speaking Customer Service Advisor to join their team on a full time, permanent basis.

Main duties of the Chinese Speaking Customer Service Advisor role include:

  • Handle incoming enquiries via telephone and email
  • Liaise with suppliers in Hong Kong
  • Process customer orders
  • Input data into the system
  • Arrange collections and deliveries
  • Manage customer complaints
  • General administration duties as required

The ideal candidate will:

  • Be able to communicate fluently in both English and Cantonese
  • Have previous Customer Service/Administration experience
  • Have excellent IT skills

This is a full time, permanent role working Monday to Friday and is fully office based.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable!

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