IT ServiceNow Junior Developer Part time

Position: IT ServiceNow Junior Developer Part time (2 days a week) 3 Month Contract

Description

We are looking for a Part‑Time Service Now Developer to contribute to the ongoing development, configuration and maintenance of our enterprise Service Now platform. If you have 3 years of hands‑on experience developing within the platform and are seeking a flexible part‑time role this is an excellent opportunity to expand your technical skills across various modules and complex projects.

Key Responsibilities Development & Scripting

• Write, test and deploy client‑side scripts (Client Scripts, UI Policies) and server‑side scripts (Business Rules, Script Includes, UI Actions) using JavaScript / Glide.
• Build and maintain Service Catalog items including complex variable configurations and advanced workflows.
• Utilise low‑code tools like Flow Designer to automate and streamline business processes.

Configuration & Customisation

• Design and enhance user interfaces including maintaining and developing custom widgets for the Service Portal.

Maintenance & Quality Assurance

• Manage Update Sets for migrating configurations and code between development, test and production environments.
• Participate in testing activities including developing and executing test plans for new features and platform upgrades.
• Perform routine platform administration tasks including user management, data imports and security rule (ACL) configuration.

Collaboration

• Work closely with the Service Now Product Owner and Engineering Lead to refine requirements and propose technical solutions that align with best practices.
• Take part in regular Agile / Scrum meetings (e.g. sprint planning, daily stand‑ups) to report progress and estimate work effort.

Qualifications Experience

• 3 years of hands‑on experience in Service Now development – building and maintaining an enterprise‑level instance with worldwide deployment.
• Experience working with the Agile development framework.
• Experience in an ITIL environment.

Technical Proficiency

• JavaScript / Glide scripting.

Certifications (Highly Preferred)

Active Service Now Certified System Administrator (CSA).

Process Knowledge

Familiarity with IT Service Management (ITSM) processes and ITIL concepts.

Soft Skills

Strong analytical problem‑solving and time‑management skills essential for working effectively in a part‑time capacity.

Benefits

• Competitive salary
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion or beliefs has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process.

Our team is available to support you; feel free to reach out to ( ) if you need anything.

Be Yourself in Your Application! At Rentokil Initial we value innovation but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

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