Sales Assistant

About Akzo Nobel

Since 1792 we’ve been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world‑class portfolio of brands including Dulux International, Sikkens and Interpon is trusted by customers around the globe. We are active in more than 150 countries and use our expertise to sustain and enhance everyday life. Because we believe every surface is an opportunity, we are dedicated to delivering sustainable solutions while creating an even better tomorrow.

1266 pounds / hr - 20 hours per week

We encourage you to apply if you have relevant experience and expertise for this role even if you don’t meet all the criteria listed.

Part of the Akzo Nobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. We pride ourselves on fostering success with a remarkable benefits package and the training needed for career progression.

You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of Akzo Nobel products and accessories in your store.

This is a 20‑hour per week role.

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

• Proven experience in a customer service / retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorating Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We are advocates of a healthy work‑life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in building a diverse environment: all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

• Sales Experience
• Time Management
• Data Entry
• Customer Service
• Microsoft Outlook
• Microsoft Word
• Computer Literacy
• Microsoft Power Point
• Furniture Sales
• Microsoft Excel
• Administrative Experience
• Sales Support

Employment Type: Full Time

Experience: Years

Vacancy: 1