Admissions Advisor

Join to apply for the HOME ADMISSIONS ADVISOR role at Cinnamon Care Collection

Parkfield Grange is a luxurious 80 bedded residential and dementia care home situated in Stourbridge.

• Full Time
• Location:
  
  Stourbridge, UK
• Posted 2 months ago

• Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
• Co-ordinate input from all team members.
• Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
• Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
• Record and follow up sales leads to ensure sales targets are met.
• Ensure that all reports are prepared within the required timescale and are accurate.
• Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
• Develop new contacts and maintain regular and close contacts with all key care influences.
• Identify new sales opportunities and ensure that, where possible, these come to completion.
• Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.

• This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable.
• Confident and enthusiastic with a desire to excel in all areas.
• You will need to possess the ability to prioritise your workload and be able to work under pressure.
• The ability to communicate and manage interpersonal relationships, including influencing skills is essential.

• Competitive Salary (D.O.E) Plus Commission And Company Benefits
• Full Time Hours
• A Top 20 Care Home Group 2025!
• Awarded ‘One Of The UK’s Best Companies To Work For’