Senior Travel Consultant

I'm Your Award Winning Personal Travel Concierge - Business Travel Partner - Luxury Holiday Expert - Travel Agent - Travel Consultant Company Description

Mackays Not Just Travel is dedicated to providing exceptional experiences for holiday and business travel needs, offering personalized itineraries with ATOL protection for peace of mind. The company specializes in areas such as business travel, cruising holidays, USA multi‑stop trips, Disney vacations, and tailored worldwide holidays, while also catering to a wide variety of package holidays. Independently managed by Mike and his family with extensive travel expertise, the company is connected to over 500 suppliers, ensuring access to the best deals.

Committed to customer satisfaction, their service comes with a smile and a can‑do approach to finding the perfect holidays, focusing on building lasting relationships. Their mission is to inspire and simplify the travel process for everyone.

This is a full‑time hybrid role for a Senior Travel Consultant located in Dundee, offering flexibility for some work‑from‑home arrangements. The Senior Travel Consultant will be responsible for managing and coordinating personalized travel arrangements for clients, including researching travel options, creating detailed itineraries, and making reservations. Responsibilities also include advising customers, ensuring exceptional service, responding to queries, and working with suppliers to deliver seamless travel experiences.

The successful candidate will initially work a hybrid model, before transitioning to our new retail store to open in 2026, with management progression possible.

Excellent remuneration package available for experienced candidates, including regular fam trips and at‑cost personal travel.

• Experience in Travel Consulting and managing travel arrangements efficiently
• Strong skills in Travel Management and making accurate reservations
• Commitment to delivering outstanding Customer Service
• Proficiency in handling complex itineraries and travel logistics
• Strong communication and organizational abilities
• Proven ability to manage time and multitask in a fast‑paced environment
• Familiarity with travel booking platforms and systems
• Experience in luxury, corporate, or niche travel consulting is a plus

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Travel Arrangements