IT Support Desk Engineer Position FILLED

IT Support Desk Engineer - Oct 2024 (POSITION NOW FILLED)

Apply for the IT Support Desk Engineer – Oct 2024 (POSITION NOW FILLED) role at Shackleton Technologies.

We have an exciting opportunity for an experienced IT Support Desk Engineer to join our team in Dundee. You will work within our Support Team to deliver exceptional levels of customer service to our clients.

• Various PC & Laptop Hardware
• Windows Desktop Operation Systems
• Windows Server Operating Systems
• Microsoft 365 use and support
• Experience in security tools AV/EDR/spam filtering/web filtering
• Basic networking DHCP/DNS, etc.
• Security conscious
• Customer service skills/customer-facing experience
• Valid UK Driver’s License (Desirable)
• ITIL Experience (Desirable)
• Mac OS Experience (Desirable)
• Firewall/router experience (Desirable)
• Working in an MSP environment (providing support to multiple clients) (Desirable)

• 28 days annual leave (increasing with length of service)
• Company Pension Scheme
• Life Assurance Plan
• Company health and wellbeing support services (including remote GP, mental health support, and physiotherapy)
• Dedicated time for Training & Development
• Reward and Recognition Platform
• Hybrid Working (after the initial onboarding process)

• Full-time
• Monday‑Friday
• Salary: £25–30K
• Location:
  
  Dundee

• Phone:
• Email: