Front of house manager

the role

As a front of house manager at Wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the Wagamama way. Embodying our people promise + values through how you show up pire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations.

You will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting Wagamama standards.

• An experienced supervisor/manager able to support a large restaurant team. Leading with positive behaviour + actions to drive performance in a fast‑paced, complex environment.
• A strong communicator who has real conversations with consideration + care, ensuring your team feels heard + supported.
• Ability to understand financial performance of your restaurant.

• A passionate leader with experience of managing your team’s performance and development.
• You care about creating an inclusive environment where your team feel respected + that they belong.
• A forward‑thinking problem solver, able to think on your feet and make quick decisions.

Internal progression opportunities | fully funded apprenticeship programmes to support your growth.

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week.
• £14 – £25 free food allowance on every shift.
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends.
• Pension scheme + 28 days holiday.
• Kintsugi wellness: access to counsellors, cycle‑to‑work scheme, discounted gym + leisure.
• Family‑friendly policy: any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay.
• Financial wellbeing support: access to loans repaid through your salary for those ‘strapped for cash’ moments in life.

Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities + the impact on the planet.

Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust + support. Creating safe spaces where we can have real conversations with open hearts + open minds.

All we ask is for you to dish up what makes you different. Be you, be Wagamama.