Contract Manager

Join to apply for the Contract Manager role at Robertson Group

Location:

Dundee

Working hours:

38.75 per week

Benefits:
Competitive annual salary, Company car or allowance, private healthcare

• Strategically manage the delivery of FM services at the site, taking responsibility for performance, human resource management, quality and profitability.
• Management of contract budget, including monthly analysis of transactions and forecasting. This will also include the Management of the Lifecycle budget to ensure assets are maintained in line with service standards.
• Ensuring adequate records are in place for all work undertaken on the contract to maintain compliance with statutory requirements, contract service standards and SFG
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• Develop site-specific policies and operational procedures which fit with the company’s value framework and match the requirements of the client.
• Liaise with client Representatives regularly, ensuring positive constructive relationships based on long-term partnership.
• Manage and develop staff, ensuring a positive employment culture, effective training strategies, succession planning and high retention levels.
• Monitor contract and team performance, providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attend monthly Operational Meetings with the client to discuss performance.
• Practice effective risk management, establishing controls, procedures, health and safety systems, and audits etc, which ensure that services are compliant with legislation and that contingency plans are in place.
• Management of supply chain to ensure appropriate solutions are in place to meet all service standards to include regular performance reviews with suppliers and liaison with the procurement team to drive improvements.

• Candidate will be an experienced manager who holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Commercial awareness of PFI within the Education sector
• Experience in CAFM systems to manage helpdesk tasks and reporting
• A strong technical focus with knowledge of Building Regulations.
• Have knowledge and understanding of SFG
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• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• Recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
• Considerable budgetary experience

To manage the Facilities Management contract at Dundee Schools and Baldragon Academy and provide Operational Management support across the site. Accountable for the performance of the contract, including financial results.

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life.

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

When it comes to diversity and inclusion, we see things differently ’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

The successful candidate will require a PVG/Disclosure Check before starting in the job.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.