Community Engagement Worker

Imagine not being able to say a dignified final farewell to a loved one because the cost of a funeral is beyond you or your family’s financial means – this is funeral poverty. Funeral Link (SC048691) was founded in 2018 and is committed to making funerals affordable in Tayside. Funeral Link staff believe in the intrinsic worth of each individual and seek to act in the interests of wholeness for those who have lost a loved one.

In April 2026, Funeral Link will move into a new public facility. We are looking for a creative individual to help us develop a welcoming space, engage members of the public and manage the organisation’s wider external communications.

37.5 hours per week, inc. some evening and weekends

Fixed-term (six months) + Probation (three months)

Potential for extension is subject to funding

25 days annual leave and three duvet days

Operations Manager

Service Manager + Finance Assistant

Dudhope Castle, Barrack Road, Dundee, DD3 6HF

February 2026

Imagine not being able to say a dignified final farewell to a loved one because the cost of a funeral is beyond you or your family’s financial means – this is funeral poverty. Funeral Link (SC048691) was founded in 2018 and is committed to making funerals affordable in Tayside. Funeral Link staff believe in the intrinsic worth of each individual and seek to act in the interests of wholeness for those who have lost a loved one.

In April 2026, Funeral Link will move into a new public facility. We are looking for a creative individual to help us develop a welcoming space, who will also engage members of the public and manage the organisation’s wider external communications.

• Act the face of Funeral Link for members of the public, manage volunteer rotas and oversee a public café in order to develop a presentable environment and responsive approach.
• Ensure all volunteers maintain a calm, composed and welcoming posture towards grieving members of the public experiencing funeral poverty and who come to seek support.
• Prepare and maintain all coffee- and tea-making equipment in line with required environmental health, food hygiene and handling regulations.
• Work alongside the Service Manager and Operations Manager to pioneer and market in-person groups for men and women seeking ongoing grief support.

• Provide direct face-to-face and confidential advice around funeral provision to bereaved individuals or families and refer onto the Operations Manager for further support.
• Ensure bereaved individuals are made aware of additional statutory or voluntary support available and, when required, facilitate referrals to these organisations.
• Attend and, if required, lead in-person groups for men and women seeking ongoing grief support as well as offering bereavement support on-site.
• Work alongside the Service Manager and Operations Manager to recruit, train and upskill volunteers able to help run the public space, as well as providing supportive oversight.

• Manage the Funeral Link website, social media and external communications, with input from the Service Manager, Operations Manager and external communications consultants.
• Plan, create and publish engaging content to market Funeral Link’s services and primarily focus on directing members of the public to the public facility.
• When required, engage online and print media to amplify the work of the organisation.

• Coordinate work with management, designers, contractors and landlord to transform space into a welcoming environment suitable for Funeral Link’s operations.
• Carry out practical fit-out tasks such as painting, basic carpentry and installation of fixtures and, when required, utilise the support of the Service Manager and Operations Manager.
• Perform and coordinate light maintenance and janitorial tasks and, when required, liaise with professionals for more complex maintenance on the public premises.
• Contribute to team meetings and the ongoing development of Funeral Link, in alignment with the organisation’s…