Head of Water

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY

As the Head of Water
, you will be responsible for the Water Team and the Isle of Man's water infrastructure. You will be primarily based at the Douglas Water Treatment works; however, you are expected to work at any Manx Utilities location.

We are a statutory Board of the Isle of Man Government, proud to be a trusted provider of essential utility services that support the Island's people, economy, and environment. With a dedicated team of around 400 staff and an annual turnover of approximately £150 million, we play a vital role in keeping the Island running every day. We deliver electricity, clean drinking water, wastewater treatment, and natural gas services that our Island depends on.

• Act as the asset owner and lead the team of staff who manage, monitor, optimise, and operate the Isle of Man's water infrastructure to meet our statutory duties and responsibilities.
• Develop strategy and policy for all water-related matters.
• As part of the Senior Management Team, and in conjunction with other senior colleagues, advise and assist the Executive Team with the formulation of policies, strategy and objectives, together with their effective implementation.
• To be a leader who encourages practices and creates a culture that puts safety first in everything that we do and works toward ISO
  45001 accreditation for the Water Team.
• To effectively chair the Water Health, Safety, and Environmental committee.
• Be accountable for the constant development, review/update, and adherence to the Quality Management System (QMS) and maintain and extend ISO
  9001 accreditation within the Water Team.
• Own, update, deliver and promote the Water Service Delivery Plan.
• To ensure the provision of a quality service to our customers, investigate complaints and prepare responses in support of the Customer Services Manager.
• To achieve/set objectives effectively within specified timescales and in accordance with the current Manx Utilities Business Plan and the Water Service Delivery Plan.
• To use risk management techniques to reduce the likelihood and consequence of service failures.
• To manage current and future environmental impacts and work towards ISO
  14001 accreditation for the Water Team, proactively maintaining relationships with colleagues within DEFA.
• To undertake performance management for the team and manage recruitment matters and work with the HR Manager to achieve the succession plan targets.
• Actively encourage and facilitate staff development.
• Produce a monthly report for Water operations for the Executive Team and Board.
• Encourage an asset management approach to asset maintenance and renewal and work towards ISO
  55001 accreditation for the Water Team.
• Provide a strategic overview and technical guidance to the Capital Projects team to ensure operational needs are met.
• Work with the Water Quality Technician to ensure that Manx Utilities is adopting best practice in terms of water quality provision and monitoring.
• Ensure reservoir monitoring schedules and maintenance requirements (as laid down by the recommendations of the Inspecting Engineer and Supervising Engineer) are completed.
• Prepare annual revenue budgets and monitor budget performance through the year.
• Provide strategic input to the Long-Term Engineering Plan and operational input into the preparation of annual capital budgets.
• Advise the Executive Team on matters relating to the Water Act, water-related issues, challenges, and industry best practices.
• Act as Delegated Authority for the Executive Director if required.

• Degree in a relevant engineering/environmental subject.
• Chartered Engineer or Chartered Member of a relevant Institution.
• Management/leadership qualification.
• NEBOSH General Certificate in Occupational Health and Safety.
• Extensive experience in water utility operation and management.
• Detailed knowledge and understanding of water infrastructure and industry best practice.
• Extensive experience in providing senior management and leadership in an operational environment.
• Experience in developing and implementing a strategy.
• Understanding of the…