Pre Brief Operative

Pre Brief Operative

DPD UK is a member of Geopost, a market leader in parcel delivery and e‑commerce solutions. We aim to be the most sustainable delivery company in the UK, delivering excellent service using the best technology and retaining the best people in the industry.

• Contract Type: Permanent part time – 30 hours per week.
• Salary: £12.21 per hour, with overtime paid at an enhanced rate.
• Location: Unit 3, Fowler Road, West Pitkerro Industrial Estate, Dundee, DD5 3RU
  .
• Shift Pattern: Monday – Friday.
• Hours of Work: 08:00 am – 14:30 pm.

• Maintain and update Google Documents accurately and in a timely manner.
• Manage the hand‑held devices, called Saturns, for drivers – sign them in and out and ensure all are accounted for and properly maintained.
• Report and log damaged Saturns so repairs can be scheduled promptly, keeping a detailed record of all device issues.
• Keep the depot internal system, Universe, up to date, ensuring all data entries are accurate and consistent.
• Provide a professional and courteous service to customers who use the depot for parcel collection.
• Resolve customer queries satisfactorily, escalating complex issues when necessary.
• Support colleagues on the warehouse floor with various duties as required, demonstrating flexibility and teamwork.
• Participate in daily team briefings and contribute to process‑improvement discussions.
• Ensure compliance with health and safety regulations within the depot environment.
• Maintain a clean and organised work area, promoting a professional image of the depot.

• Data‑entry experience with a high level of accuracy and attention to detail.
• Self‑motivated and able to excel in a fast‑paced environment.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Ability to work under pressure and meet tight deadlines.
• Flexibility and adaptability to changing work demands.
• Strong team player with excellent interpersonal skills.
• Exceptional customer‑service skills and a professional, courteous demeanour.
• Basic understanding of health and safety regulations in a warehouse environment.
• Capability to handle and resolve customer queries efficiently.
• Demonstration of DPD DNA values:
  Passion, Respect, Honesty, Flexibility, Caring and Accountability.

• Holiday trading.
• Enhanced maternity and paternity package.
• Free life assurance equal to 4 × salary when joining the pension scheme.
• Unum Help@Hand – essential health and wellbeing services for you and your eligible family members.
• Health Kiosks visiting each location.
• Vitality at Work.
• Free on‑site parking.
• Discounted shopping at hundreds of retailers, including up to 5 % off supermarket shopping.
• Milestone days off to celebrate with friends and family.
• Free eye tests and support for glasses for employees regularly using a screen.

DPD is a Valuable 500 company and a Disability Confident Employer.

If you share our aims and values and help us deliver our customers' promises, this is the job for you – apply today!