IT Support Technician

Bela Recruitment is currently seeking an IT Support Engineer / Technician to work in Dungannon, Co. Tyrone, Northern Ireland. This office-based role will support a business with a variety of IT functions including diagnosing issues, problem‑solving hardware, software and network problems, setting up new users, performing system updates and providing overall technical support.

• Support the business with all IT matters.
• Provide IT support to all staff – diagnosing IT issues and problem solving.
• Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs.
• Assist with testing new developments and systems within the company.
• Assist with setting up, maintaining, or moving IT hardware as and when required.
• Ensure users comply with ISO
  27001 Information Security tasks and processes.
• Updating training materials, producing user friendly documentation, inventory control, and asset tracking.

• You will ideally have an IT Degree
• OR an IT‑related subject qualification with 2 year’s experience in an IT support role
• Will work onsite 5 days per week (39 hours)
• Must hold a full UK driving licence and have own transport for getting to and from work and other local sites.
• Good problem‑solving skills, communication skills and team player.
• You MUST already be living within a reasonable distance to Dungannon, Northern Ireland, can drive and have your own car. No visa sponsorship or time‑restricted visa’s accepted. CV’s from outside Northern Ireland will be deleted.

• Hybrid working 1 day per week
• Working for a fantastic local employer.
• Pension.
• Paid holidays.
• Onsite parking.
• Career progression opportunities.

Click on Apply button & send your CV to Jason Corr at Bela Recruitment, or you can contact me at .

All applications will be strictly confidential and no CV’s will be sent to any employer without your permission.